FAQ Topic: Utilities

How do I report a power outage?

If your power is out, please report this to First Energy.  Do not call the Police Department. Call First Energy at 1-888-LIGHTSS (1-888-544-4877). Power outage reporting can also be done via their website www.firstenergycorp.com or their free smartphone app.    

What is NOPEC?

Northeast Ohio Public Energy Council (NOPEC) For NOPEC questions call the following toll-free customer service numbers or visit NOPEC’s website https://www.nopec.org Electric Program – NextEnergy Services of Ohio LLC – 1.855.667.3201 Gas Program – NextEra Energy Services of Ohio LLC – 1.855.667.3201

Close window