Methods of Payment:
Water bills can be paid several ways:
There is a drive up lock box in the east parking lot of City Hall where bills can be dropped in at anytime. This box is emptied daily, this is a matter of convenience for all residents especially in inclement weather.
Bills can also be mailed through the U.S. Postal Service.
We also offer automatic deduction from your savings or checking accounts. This service is also done on a monthly basis. If interested, there is a form that needs to be filled out within the Water Department and a VOIDED check is also required to complete this process.
We also offer credit card payments and e-check payments available on our website ONLY. You need to allow two business days for us to receive your payment. We DO NOT accept credit or debit cards at the counter. We DO NOT accept payments over the phone.
General Information regarding water bills:
Water bills are always due on the 15th of each month.
Water meters are read and billed monthly. When you receive your billing, the "to and from" dates are indicated on your bills, this is the time period you are currently being billed for.
There is a discount rate for water & sewer only if you meet the following guidelines:
You must be age 65 or older or 100% totally and permanently disabled.
You must own and occupy your home.
Residents residing in rental property do not qualify for this discount.
The discount is also based on the total household income. Please see the application for the income requirements.
Applications and program details are available on the Tax Department Website.
If you are qualified for the discount program, please take your application and proof of income to the Tax Department.
RATES EFFECTIVE 1-1-2019
(WATER USED NOVEMBER 2018)
NEW MONTHLY RATE:
(REGULAR & DISCOUNT Water/Sewer)
0-300 Cubic Feet: Water $28.47; Sewer $24.46; Discount Water $19.91; Discount Sewer $17.12
Each Cu.Ft. 301-400: Water $ .0447; Sewer $ .0267; Discount Water $ .0344; Discount Sewer $ .0176
Each Cu.Ft. above 400: Water $ .0670; Sewer $ .0401; Discount Water $ .0518; Discount Sewer $ .0265
WATER BOIL ALERTS:
If a water boil alert is issued, you will receive a yellow card on your door. The Centers for Disease Control and Prevention and the American Water Works Association in collaboration with the U.S. Environmental Protection Agency recommends boiling water for consumption for 1 minute. You are able to use the water for bathing or showering, but you should avoid ingesting water which has not been boiled. You will receive a blue card on your door advising that the boil alert is no longer necessary.