Critical User



The City of Bedford defines critical water users as health care facilities, nursing homes, day care centers, and schools. Other businesses may be considered a critical water user based on the nature of their operations. Some residents may be considered a critical water user based on medical conditions and associated water needs.

If you wish to be added to the City’s critical water user list, please complete the  critical water user form available by CLICKING HERE and return it to the Water Department. The completed form should be sent to:

John Sokolowski

Attn: Critical Water User

165 Center Road

Bedford, OH  44146


The form may also be emailed to:

Subject – Critical Water User


The City will reference this list when dealing with unplanned emergencies and/or scheduled service outages, and will make provisions to minimize the impact of such events on critical users.

Please know that inclusion on this critical water user list is not a guarantee of notification – as some water emergencies may occur without warning. Unplanned water service disruptions can be caused by main breaks, valve failures, loss of water source, etc. Because some water service interruptions are unplanned, it is imperative that critical water users are adequately prepared for such emergencies. Please ensure that you keep a supply of water on hand to meet your facility needs in the event that water supplied by The City of Bedford is temporarily unavailable. For planning purposes, we recommend a 48-72 hour supply of water.

If you have questions or need additional information, please contact our Water Superintendent, John Sokolowski at (440) 735-6588.

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