Policies & Procedures
Welcome to the City of Bedford Parks & Recreation Department website. This privacy statement has been created to demonstrate our firm commitment to privacy for our website users. The following paragraphs disclose our information gathering practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have any additional questions, comments or concerns please contact us:
City of Bedford Parks & Recreation Department, 124 Ellenwood Avenue, Bedford, Ohio 44146
We can be reached by telephone at 440-735-6570
Visitors should be aware that, subject to certain statutory exceptions, many documents and records maintained by the City of Bedford Parks & Recreation Department, including but not limited to electronic data, are public records under Ohio law. Therefore, information submitted through this website may be subject to disclosure pursuant to a public records request.
INFORMATION COLLECTED AND STORED AUTOMATICALLY
When you browse, read pages, or download information on www.bedfordoh.gov, certain basic technical information about your visit is automatically gathered and stored. This information never identifies who you are. The information collected and stored about your visit is listed below:
• The Internet domain (for example, “xcompany.com” if you use a private internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
• The type of browser (e.g., Safari, Firefox, Netscape, Internet Explorer) and operating system (Macintosh, Unix, Windows) used to access our site;
• The date and time you access our site;
• The pages you visit; and
• If you linked to the www.bedfordoh.gov website from another website, the address of that website.
This information is only used to help make the site more useful for you. This data reveals the number of visitors to our site and the types of technology our visitors use. We never track, nor do we have the ability, to track or record information about individuals and their visits.
When you visit some websites, their web servers generate pieces of information known as cookies. Some cookies collect personal information to recognize your computer in the future. This is not the case at www.bedfordoh.gov, where we only use non-persistent cookies or “per-session cookies.” These cookies do not collect personal information on users and they are erased as soon as you leave our website.
Per-session cookies serve technical purposes like providing seamless navigation through www.bedfordoh.gov. These cookies do not permanently record data and they are not stored on your computer’s hard drive. Our website cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookies disappear.
Our site’s online registration, powered by E-Trak, a recreation registration software company, requires users to provide basic account information such as name, address, phone, email address, and date of birth, along with method of payment to create an account and register for programs, activities and events with the City of Bedford Parks & Recreation Department. This information will never be sold to or shared with 3rd party agencies. This information may be used by our department to inform users about upcoming programs, activities and events, beyond those for which they’ve registered. This information also allows us to inform users of course cancellations and building closings. Additional, and more detailed information is provided by E-Trak, and is available prior to registering for an account with City of Bedford Parks & Recreation Department.
DISCLAIMER OF ENDORSEMENT
Information posted on the www.bedfordoh.gov website may include hypertext links to information created and maintained by other community, school, or government organizations. www.bedfordoh.gov provides these links solely for our user’s information and convenience. When users select a link to an outside website, they are leaving the www.bedfordoh.gov site and are subject to the privacy and security policies of the owners of the outside website. City of Bedford Parks & Recreation Department does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on a link to an outside community, school, or government website. City of Bedford Parks & Recreation Department does not endorse the governmental organizations linked websites and we do not endorse the views they express or the products/services they may offer. City of Bedford Parks & Recreation Department cannot authorize the use of copyrighted materials contained in government linked websites. Users must request such authorization from the sponsor of the linked websites. City of Bedford Parks & Recreation Department is not responsible for transmissions users receive from linked websites.
By registering for a City of Bedford Parks & Recreation Department program, users agree and consent to the following participation guidelines. Adults registering minor children agree to these terms on their behalf:
By enrolling in a program, activity or event with City of Bedford Parks & Recreation Department, registrants consent to participation in that program. Adults registering minor children consent to participation on their behalf. Registrants grant permission for participants to be included in photos taken during the program or activity which may be used by City of Bedford Parks & Recreation Department for promotional purposes. Registrants agree that participants are in good general health and can participate in activities as outlined in the program description. Registrants agree to release City of Bedford Parks & Recreation Department, its agents, employees and volunteers from any and all claim or liability including for any damages or injuries which may be sustained during or as a result of program participation.
City of Bedford Parks & Recreation Department does not provide insurance for participants. Participants must have insurance coverage for your child before enrollment in activities is granted. In the event of an emergency, City of Bedford Parks & Recreation Department will make a reasonable attempt to reach a parent/guardian at the phone numbers provided to us. In the event that attempts to reach a parent/guardian have been unsuccessful, registrants give consent for the administration of treatment deemed necessary by participant’s preferred physician or preferred dentist or by another licensed physician or the transfer of child to nearest appropriate hospital or emergency facility. This authorization does not cover major surgery unless the medical opinions of two licensed physicians or dentists, concurring in the necessity for surgery, are obtained prior to performance of surgery.
Registration is on-going; however, review each program listing to confirm registration deadline. Most programs have a maximum number of participants and registration for those programs may close prior to the deadline. Registration deadlines do not guarantee a spot in the program.
The Bedford Parks & Recreation Department does not mail confirmation of enrollment for any program; however, we will make every effort to notify all participants if a program has been cancelled or changed for any reason.
Instructors used by the Bedford Parks & Recreation Department are contracted or hired because they have a special skill and talent, or area of expertise they are willing to share with others. The Bedford Parks & Recreation Department does not endorse the opinions or business affiliations of our instructors/contractors.
The Bedford Parks & Recreation Department, on behalf of the City of Bedford, provides rental of public facilities; such as gyms, classrooms, etc. The department also issues permits for baseball/softball fields and other outdoor facilities. Outdoor facility permits are available May 1 through September 30. For more information and rates, please call the Bedford Parks & Recreation Department.
All Adult programs are for participants 18 years and older unless otherwise stated.
PROGRAM REFUND POLICY PARTICIPANTS WITH DISABILITIES
Anyone needing assistance to participate in any program should contact the Bedford Parks & Recreation Department so reasonable accommodations can be made to ensure a positive experience for all programs.
The City of Bedford Parks & Recreation Department reserves the right to cancel a program with fewer than the required number of registrants. In the event the City of Bedford Parks & Recreation Department cancels a program, a full refund will be granted to all individuals enrolled in the program.
Refunds are available for classes and activities (unless otherwise specified) provided notification is provided to City of Bedford Parks & Recreation Department at least 5 business days prior to the class or activity start date. If a class is cancelled by City of Bedford Parks & Recreation Department participants will be given the opportunity to switch to another program, obtain credit to be used for another program, or obtain a refund. A processing fee of $15 will be charged for each individual refund initiated by the customer. A letter of credit will be issued for refunds of $15 or less.
REFUNDS BEFORE PROGRAM BEGINS
If a participant wishes to withdraw from a program, the participant must submit a written request at least 5 business days prior to the first session of the program, unless otherwise noted, provided it does not reduce the participation level below the required minimum*. A $15 processing fee will be assessed. Participants also have the option of receiving a credit on their account. A $5 processing fee will be assessed. City of Bedford Parks & Recreation Department account credits may be used for any program offered by the City of Bedford Parks & Recreation Department.
REFUNDS AFTER PROGRAM BEGINS
In the event that a participant wishes to withdraw after the first session of the program and before the second session of the program, a written request must be submitted before the second session. A participant will receive 50% of the registration fee provided it does not reduce the participation level below the required minimum*.
No refunds will be issued after the second session of any program or if a program registration fee is $15 or less. On-line service fee is nonrefundable.
HOW REFUNDS ARE ISSUED
If the registration fee is paid by cash, check or money order the participant will receive a refund in the form of a check. If the registration fee is paid by MasterCard or Visa, the participant will receive a credit to the corresponding account. There will be no cash refunds. A Program Refund Request Form MUST be completed for all refunds. NO EXCEPTIONS.
Program Refund Request Forms are available online at www.bedfordoh.gov or at the City of Bedford Parks & Recreation Department. *In certain circumstances refunds cannot be granted because tickets, supplies and/or instructor fees are determined and/or purchased in advance based on enrollment numbers.
FEES & REGISTRATION INFORMATION
All participants must be registered and fees paid in full prior to the start of any program. I hereby certify that all information provided for registration is accurate and understand that providing false information may result in my inability to participate in any Bedford Parks & Recreation Department program. Persons registering using a credit or debit card may be subject to additional convenience fees.
YOUTH ATHLETIC REQUIREMENT
The participant MUST have accidental insurance coverage that will pay his/ her medical or surgical expenses associated with any injury, major or minor that results from his/her participation in any athletic league.
USE OF RECORDINGS
I hereby authorize the City of Bedford and the Bedford Parks & Recreation Department, their employees and agents to record my or my child’s picture and/or voice (including but not limited to my or my child’s spoken or other vocal content) on photographs, films, video and audio tapes, CD-ROMs, DVDs, digital files or any other media in connection with any or all Bedford Parks & Recreation Department programs. Further, the City of Bedford and the Bedford Parks & Recreation Department are hereby authorized, at their discretion, to use and to license others to use such recordings in their original or edited form in any media (print, broadcast and others) for any and all educational and/or commercial purposes, and to use my or my child’s name, likeness, voice and spoken or other vocal content for such purposes. I acknowledge and agree that neither I nor my child will be compensated for any use by the City of Bedford or the Bedford Parks & Recreation Department of such recordings. I further acknowledge and agree that the City of Bedford will own exclusively any and all rights to such recordings.
By registering for a program, I acknowledge the possibility that injuries may occur during participation in City of Bedford Parks & Recreation Department programs and expressly assume the risk of all such injuries. Although most injuries are minor, injuries may occur that are severe enough to cause permanent disability, such as paralysis, or death. In consideration of the Bedford Parks & Recreation Department allowing me or my child, as applicable, to participate in Bedford Parks & Recreation Department programs, I hereby irrevocably and unconditionally release and forever discharge the City of Bedford and their City Council members, administrators, employees, agents, instructors, and volunteers (collectively, the “Released Persons”) from any and all claims, actions, demands, rights, liabilities, damages, costs, expenses or causes of action of whatever kind which may arise out of or relate in any way to my or my child’s participation in any City of Bedford Parks & Recreation Department program. Further, I hereby indemnify, defend and hold harmless any and all Released Persons against and from any and all claims, actions, demands, rights, liabilities, damages, costs, expenses or causes of action of whatever kind which may arise out of or relate in any way to my or my child’s participation in any Bedford Parks & Recreation Department program or any use of my or my child’s recordings as authorized below. I understand that all participants in Bedford Parks & Recreation Department programs are required to abide by the rules and policies of the City of Bedford and the Bedford Parks & Recreation Department, and further understand that my or my child’s failure to do so may result in termination of my or my child’s participation in any or all programs. I will be responsible for all facilities and equipment used and/or issued to me or my child throughout the programs, and will pay the repair/replacement cost for any facility and/or equipment damaged, lost or not returned by me or my child. I understand that all facilities and equipment must be used only in the manner for which they are intended.